Structural Competency in Public Health and Social Service Organizations through the Lens of New Mexico Pubblico
Smith, Tracy (Summer 2022)
Abstract
While structural competency has been shown to be influential for medical education, public health and social service agencies around the world have not implemented the structural competency framework and training; there is a need to demonstrate how it can be effective in these settings. This study collected and analyzed qualitative data from five key informant interviews and one autoethnographic journal to answer the question, ‘how have the New Mexico Human Services Department (HSD) and the Doña Ana Wellness Institute (DAWI) implemented structural competency in their organizations?’ The study used the Consolidated Framework for Implementation Research (CFIR) as a guide for both data collection and analysis. Research objectives included developing case studies of the New Mexico Human Services Department implementation of structural competency and the Doña Ana Wellness Institute implementation of structural competency, developing templates of each implementation, describing similarities and differences between the two projects, and compiling lessons learned to enable other similar organizations to implement structural competency. The study created a preliminary foray into the implementation of structural competency in non-medical settings, specifically social service, public health, and governmental organizations and is the first to use CFIR as a guide for explaining structural competency implementation.
Table of Contents
Introduction 1
Background and Rationale 1
Problem Statement 2
Purpose Statement 3
Research Objectives 3
Significance 3
Acronyms 4
Operational Definition of Terms 4
Literature Review 6
Theoretical Framework: Consolidated Framework for Implementation Research (CFIR) 6
Defining Structural Competency 9
Foundations and Background 11
Applications of Structural Competency 16
Medicine and Medical Education 16
Other Contexts 24
Conclusion 30
Methodology 32
Introduction 32
Research Objectives 32
Research Design 32
Theoretical Framework 33
Population and Sample | Recruitment and Enrollment 37
Data Collection 38
Data Analysis Methodology 39
Results 43
Description of Participants 43
New Mexico Human Services Department Implementation of Structural Competency 45
Introduction 45
Planning 46
Engaging 55
Executing 56
What’s Next 59
Doña Ana Wellness Institute Implementation of Structural Competency 59
Introduction 59
Planning 60
Planning/Engaging 70
Engaging 72
Executing and What’s Next 77
Process Map of HSD and DAWI Implementation 80
Comparison 81
Similarities 82
Differences 89
Conclusions, Implications, Recommendations 92
Discussion of Key Results 92
Lessons Learned from Both Implementations 93
Strengths and Limitations 97
Implications 98
Recommendations 99
Conclusion 99
References 101
Appendix 107
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