An assessment of the monitoring plan of a social and behavior change communication program in Nepal Open Access

Bhandari, Anuska (Spring 2023)

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Background: In Nepal, about one quarter (26%) of ever-married women have ever experienced physical, sexual, or emotional IPV. Change Starts at Home is a social and behavioral change communication (SBCC) intervention utilizing intimate partner violence (IPV) prevention strategies aimed at transforming negative gender norms and diffusing new norms and behaviors through movement building across rural communities in Nepal. Using radio edutainment, couple’s and family engagement in listening and discussion groups (LDAGs), and community mobilization, the Change project has been designed to decrease women’s exposure to IPV.

Objective: The goals of this thesis are to quantitatively analyze monitoring data and assess the monitoring strategy utilizing different implementation science frameworks and models to provide recommendations to EAI to enhance best-practice project monitoring.

Methods: Monitoring data is collected primarily by field monitors to capture progression of weekly listening and discussion group sessions. Similarly, the project uses IVR to raise awareness of the radio program but also receive feedback and engage respondents. These are monthly outgoing calls and monthly incoming calls collected by an in-country contractor. The Six Steps for Quality Intervention Development (6SQuID) framework was used to evaluate the formative work; the UN Women Monitoring and Evaluation Framework was used to evaluate the theory of change; and the VAWomen framework was utilized to analyze the logical framework. Descriptive statistics using SAS and Excel software were generated to quantitatively analyze monitoring data.

Results: Among the 6567 calls that have been pushed out between March-July 2022, 89.9% of calls were hung up after the welcome message. Similarly, monitoring data analysis showed that only 43 out of 151 monitoring sessions indicated that there were no concerns of personal safety or violence of a group member at home and only 33 out of 151 monitoring sessions indicated that there were no concerns of personal safety or violence.

The Change Starts at Home Project had conducted intensive formative work before the start of the project. However, the Change Starts at Home project lacks a theory of change that is specific to the current phase of the project. Likewise, the current logical framework is missing many critical components. Indicators and frequency for some levels are missing in the established matrix. A monitoring plan has been provided using sample project data to aid in addressing these deficiencies.

Recommendations: It is recommended that EAI review and adopt the monitoring plan outlined in this thesis. Monitoring and evaluation will allow EAI to ensure that their programs are working efficiently.

Table of Contents

Chapter 1: Introduction 1

1.1. Intimate Partner Violence 1

1.2. Monitoring and Evaluation 1

1.3. Change Starts at Home Project 2

1.4. Problem Statement 3

1.5. Purpose 3

Chapter 2: Literature Review 4

2.1. Purpose and Benefits of Monitoring and Evaluation 4

2.2. Challenges of Monitoring and Evaluation 6

2.3. Monitoring and Evaluation of Intimate Partner Violence Project 7

Chapter 3: Methodology 8

3.1. Setting 8

3.2. Data Sources 10

3.2.1. Interactive voice response (IVR) 10 Analysis 11

3.2.2. Monitoring Data 11 Analysis 11

3.3. Evaluation of Monitoring Plan 11

3.3.1. Theory of Change 12

3.3.2. Logical Framework 13

Chapter 4: Results 13

4.1. Interactive voice response 13

4.2. Field Monitoring Data 16

4.3. Formative work 18

4.4. Theory of Change 19

4.5. Logical Framework 20

Chapter 5: Discussion 21

5.1. Interactive voice response 21

5.2. Monitoring Data 22

5.3. Evaluation of the monitoring plan 22

Chapter 6: Recommendations 23

6.1. Project Summary 23

6.2. Theory of Change 24

6.3. Logical Framework 25

6.4. Indicators 27

6.5. Roles and Responsibilities 28

6.6. Data Flow and Management 29

Chapter 7: Conclusion 31

Chapter 8: References 32

Chapter 9: Appendices 37

Appendix 1: Captured percentage for each group 37

Appendix 2: Incoming calls per week 38

Appendix 3: Change Starts at Home Logical Framework 38

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