Artificial and Intelligent Voices: Exploring the Impact of AI on Augmentative and Alternative Communication Restricted; Files & ToC

Wallenstein, Daliya (Spring 2026)

Permanent URL: https://etd.library.emory.edu/concern/etds/7p88cj011?locale=en
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Abstract

Augmentative and alternative communication (AAC) supports individuals with disabilities that affect their speech, writing, or hearing. However, communicating through AAC is often significantly slower than spoken communication, which can limit users’ autonomy and participation in society. In response to this limitation, researchers have begun studying how artificial intelligence (AI) can enhance AAC to facilitate more efficient communication. 

This thesis investigates the impact of AI on AAC, with a particular focus on user perspectives regarding these emerging technologies. The study begins with a critical literature analysis examining development in AAC, AI, and their intersection, as well as real-world examples of AI-based AAC. Following this, the study incorporates interviews with AAC users and educators from Beyond Play, a school for nonspeaking autistic students. 

Findings indicate that researchers often emphasize AI’s potential to accelerate communication; however, AAC users and educators feel that these advancements may compromise the authenticity of users’ voices — particularly in relation to their authorship, personal identity, and message control. Consequently, not all individuals are willing to replace their low-tech AAC with AI-based alternatives, even at the cost of slower communication. 

Overall, this thesis highlights the tension between efficiency and authenticity in the evolution of AAC technologies. Conclusions underscore the importance of including users and educators in the design and implementation of AAC advancements.  

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