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Routines
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From Compassion to Satisfaction: Examining the Relationship between Routines that Facilitate Compassion and Quality of Service
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Year
2012
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School
Laney Graduate School
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Department
Business
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Degree
PhD
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Submission Type
Dissertation
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Research Field
Business Administration, Management
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Health Sciences, Health Care Management
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Committee
Bauer-Wu, Susan, Emory University
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Bowman, Doug, Emory University
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Kazanjian, Robert, Emory University
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Worline, Monica, UC Irvine
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Keyword
Compassion
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Healthcare
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Organizations
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Patient Satisfaction
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Routines
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